Shipping Policy

New Zealand Delivery

Shipping Options

Shipping options are shown at checkout and will vary depending on the delivery address. All orders come in special chilled bags with your frozen meals and you will receive tracking info, which will automatically be emailed to you once the package is ready to ship. Please check your spam folders if you haven't received tracking information.

We ship the following day after your order is made. We ship Monday-Thursday. Any order made on a Friday will be sent the following Monday. We are unable to deliver on Saturday and Sunday.


North Island Standard Shipping - $14.99 NZD
South Island Standard Shipping - $29.99 NZD

Please allow up to two (2) working days for your order to arrive within New Zealand before contacting us about a late delivery. We use NZ Couriers and the tracking details will be emailed to you as soon as they become available. Due to Covid-19 there have been some courier delays that are out of our control. Our meals are shipped frozen and so should come overnight.

International Delivery

We currently only ship within New Zealand.

Payment Options

On checkout you can either opt to pay by credit card (Visa, Mastercard or American Express), Google Pay, Apple Pay, Shop Pay & Union Pay.

Transactions are processed immediately and in most cases your order will be shipped the next working day. We do not deliver weekends sorry.

If you do need to contact us about an order please do so here.

You can also check your order by logging in.

Contact Details

Meal Box Limited
Business Hours: Monday to Friday: 9am-4pm
Ph: 0800 002 918